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Dealing With Difficult Situations When Using Technology

FDR

On August 5 and August 6, as part of the Federal Dispute Resolution Conference, Julia Morelli, Izabela Sololi, and I will conduct a workshop on dealing with difficult situations when communication occurs all or in part using online technology.

26
Jun 2015
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First Ireland ODR Conference

Poster

Although I don’t speak from a text, the extended notes for this keynote are posted at this link:  Dublin Keynote.  The red numbers in the text are the location of Power Point slides that I’ll use for the presentation and discussion.  Posted below are the .mp3 files of the talk as I gave it in Dublin.

Part 01          Part 2          Part 3

07
Jun 2015
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ODR Forum 2015

ODR-Logo-v5This year’s International ODR Forum will be held in New York City, June 3-5, at PACE Law School.  The lineup of speakers is impressive, and the agenda explores the relationship between online dispute resolution technology and the legal system.  On the afternoon of the 4th, I will speak on a panel addressing issues related to ethics and ODR.

15
Apr 2015
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PeaceTones – NAMATI Justice Prize

 

NAMATIbandcamp header

Molly Dow, the PeaceTones Executive Director, just let us know that PeaceTones has been shortlisted for the NAMATI Justice Prize.  In the words of the NAMATI organization, “We are recognizing grassroots organizations, large and small, across the globe, who are finding ways to put law into people’s hands.”  The institutional partners for the prize are:  BRAC, The World Justice Project, and UNDP.  PeaceTones has come a long way from that conversation Jeff Aresty and I had in Liverpool back in 2007.

18
Mar 2015
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Glimmers on the Horizon

ABA DRM Winter 2015

The Winter 2015 edition of the ABA Dispute Resolution Magazine (Volume 21, Number 2) is just out.  This edition is all about technology and dispute resolution, with articles by Colin Rule, Ethan Katsh and Orna Rabinovich-Einy, and others, including me.  A copy of my “Glimmers on the Horizon” article, about looming ethical issues in ODR, can be found on the “selected publications” tab on this web site.

25
Feb 2015
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Tech For Justice Hackathon +

TFJlogo

The InternetBar.Org (IBO) will host a hackathon in Austin, Texas, on February 21-22.  Holistic Solutions, Inc. (HSI) is one of the sponsors.  Here’s the description of the event posted by IBO:

Tech for Justice is a concept developed by the Internet Bar Organization that emphasizes the importance and necessity of using technology to address our most pressing concerns related to access to justice.  Following the success of our initial Tech for Justice hackathon in San Francisco, the Tech for Justice Austin Hackathon will be the initial implementation of our + model. This legal hackathon will gather programmers, lawyers, technologists, UI& UE designers, public and private sector organizations and government agencies to tackle how to allow EVERYONE to avail themselves of our justice system, or to find methods of achieving informal justice.   With buy-in and support from leadership of the Texas state legal system, the hackathon will put shoulder-to-shoulder those working on the front lines of access to justice for the poor and the powerless with young innovators, programmers and entrepreneurs.

When: Feb. 21 – 22, 2015 – 9AM – 8PM

Location: Capital Factory, 701 Brazos Street, Austin, TX 78701

Partners: TX Supreme Court, TX Judicial Council, TX Office of Court Administration, Texas Legal Services Center, Legal Services Corporation, National Center for Technology and Dispute Resolution, Internet Bar Organization.

The hackathon web site is at:  Hackathon+

 

17
Feb 2015
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L&EL Midwinter Meeting

ABALEL

Today, Friday the 13th of February – an auspicious date – at the ABA Section of Labor and Employment Law Midwinter Meeting I will present a talk based on the theme of “What We Should Know About the Ombudsman.”  The talk will use the development of the Army MEDCOM Ombudsman program to illustrate best practices in the design and implementation of organizational Ombudsman programs.  For a copy of the notes I will use in the presentation, click here:  Ombudsman Notes    Please keep in mind that these are notes from which I will be speaking, not a full set of comments.

I also will sit in on a session on arbitration to discuss my recent article in the the ABA Dispute Resolution magazine examining the use of ODR platforms for labor arbitration.

11
Feb 2015
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UNCITRAL Working Group III – ODR

UNCITRAL Logo

The UNCITRAL Working Group III (Online Dispute Resolution) is meeting this week in New York to continue discussions about a system to handle cross-border e-commerce disputes.  I will be at the meetings for the first couple of days, with a student from SMU who is interning with Youstice, one of the European platforms in line to do cross-border work in the EU.

08
Feb 2015
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Expand Your Practice With ODR

GPSolo

The latest edition of GPSolo magazine (January-February 2015), contains an article by Jeff Aresty, Robin Page West, and me about the advantages that various ODR platforms can have for small firms and sole practitioners.  GPSolo is the publication of the ABA’s Solo, Small Firm, and General Practice Division.  The article can be found on pages 22-26 of Volume 32, Number 1, or in the online filing cabinet of publications on this web site.

06
Feb 2015
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Texas Bar Association – ADR 2015

StateBarLogo

This afternoon Jeff Aresty, Don Philbin, Colin Rule, and I presented to the Texas Bar’s “Alternative Dispute Resolution 2015″ conference.  Colin and Don demonstrated ODR platforms and I spoke briefly about the impact of technology on third party ethics.  Basically, I suggested that the platforms Don and Colin were demonstrating would become more prevalent in the future, but that at the moment technology of some kind is used by all or almost all lawyers and third parties.  My message was my usual one – any use of technology has an impact on the ethics of practice.  I concentrated on confidentiality and security (with a focus on record keeping), and third party competence – those are the issues that I think are most on the minds of practitioners, and the most critical in dealing with parties.  The presentation today was a short version of comments that I have made many times before, and which can be found in some of the publications on this site.

23
Jan 2015
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