Events
2018
May| International Law Conference (St. Petersburg, Russia) – Featured speaker on Online Dispute Resolution
January 3-6| University of the Pacific (Sacramento) – McGeorge Law School ODR class.
2017
November 3-5 and 17-19| (Plano, TX) International Dispute Resolution – Professor: Graduate Class for SMU.
October 23 – December 17| (Online) Online Dispute Resolution – Professor: Graduate Class for Dominican University.
October 17| North Carolina Dispute Resolution Commission Webinr (Online) – Online Dispute Resolution presentation.
October 13| ACR Conference (Dallas) – Award Acceptance: Mary Parker Follett Award for Innovation in Dispute Resolution
October 12| ACR Conference (Dallas) – Panel discussion: “The Impact of Technology on ADR Ethics and Practice”
October 11| ACR Conference (Dallas) – Panel discussion: “Technology That Improves Delivery of Workplace ADR.”
September 24-26 | National Association of Railroad Referees (NARR) (Chicago) – Participant on a panel addressing railroad grievance arbitration.
July 17-18 | Airbnb (Dublin) – Customer Service Training – “Mediation Techniques in Customer Service.”
July 10-13 | World Justice Forum V (The Hague) – Panelist discussing a digital identity project for refugees.
June 12-13 | ODR Forum (Paris) – Member, Forum Planning Group, Panel Chair and Panelist for Forum sessions.
May 10| InterAgency Dispute Resolution Working Group (DC) – Workshop – “Scheduling and Surveys for ADR.”
April 27-28| American Law Institute CLE (DC) – Participant on a panel addressing labor and employment practice in the airlines and railroads.
April 20-22| ABA Section of Dispute Resolution (San Francisco) – Participant on a panel addressing technology and mediator ethics.
April 10| Tennessee Bar Association (Nashville) – Participant on a panel at the TBA Dispute Resolution Forum: “How Online Dispute Resolution Can Improve Access to Justice.” (via web video)
April 5-7| ABA Labor and Employment Law Section Midwinter Meeting (DC) – Participant on a panel addressing online dispute resolution.
March 30| The Mediation Room Master Class (Online) – Interview with Graham Ross as part of a Master Class in Online Dispute Resolution – recording available.
March 15-18| ABA Tech Show (Chicago) – Participant in a hack-a-thon to support veterans access to justice.
March 8-10| ABA Railroad and Airline Committee Midwinter Meeting (Sonoma, CA) – Participant on a panel addressing dispute resolution in the industries.
March 7| InterAgency Dispute Resolution Working Group (DC) – Workshop – “Teleconferencing and Videoconferencing for ADR.” – Recording available.
February 25| Texas Association of Mediators (San Antonio) – Workshop (with Jeff Aresty) – “Access to Justice in the Digital World.”
February 24| Texas Association of Mediators (San Antonio) – Keynote Speech: Annual Conference Plenary – “Mediation and Technology: Evolution, not Revolution.”
February 17-19 and March 3-5| (Plano, TX) Negotiation – Professor: Graduate Class for SMU.
January 30 | Section 3 Meeting (Hollywood, FL) – Participant on a panel addressing railroad grievance arbitration.
January 19| (Richmond) – Virginia State Supreme Court Access to Justice Commission, Self-Represented Litigant’s Committee, Committee Meeting [Bi-Monthly throughout 2017].
January 4-8| McGeorge Law School (U of California) (Sacramento) – Online Dispute Resolution course.
January 2017| Publication of The Handbook of Mediation: Theory, Research, and Practice by Routledge Publishers.
2016
November 1| CyberWeek – Webinar on ADR, ODR, Technology, Ethics and Practice – with Leah Wing.
October 24 – December 18| Online Dispute Resolution (Dominican – Chicago) – Professor: Graduate Class for Dispute Resolution Masters Program.
October 21-23 & November 11-13| International Dispute Resolution (SMU-TX) – Professor: Graduate Class for SMU Masters Program
September 19-23 | National Association of Railroad Referees (NARR) (Chicago) – Participant on a panel addressing railroad grievance arbitration.
September 14| Hamline Law School (via Web Vide) – Cyber Skills & Dispute Resolution lecture/discussion: “Technology, Dispute Engagement, and Access to Justice.”
August 30| U. of Arkansas Law School (Little Rock) – “The Impact of Technology on Access to Justice.”
June 26 – July 1| SMU Study Abroad (Geneva) – Aspects of International Dispute Resolution
May 20-22 and June 11-13| SMU ODR Class (Dallas) – Graduate course, Online Dispute Resolution
April 7-9| ABA Section of Dispute Resolution 18th Annual Spring Conference (NYC) – Panel: “No Longer an Experiment: The ADR Act Twenty Years Later”
April| Publication of “Building the Justice Layer of the Internet,” ABA Litigation Journal, Summer 2016, Vol. 42, No. 3, pp. 42-45 – Jeff Aresty, Robin West, Daniel Rainey.
March 12-13| ABA Tech Show Hack-a-Thon -Domestic Violence (Chicago) – Hack-a-Thon host (InternetBar.Org)
March 8-10| ABA RLA MidWinter Meeting (St. Petersburg) – Panel Presentation: State of the NMB
February 9| U Mass Amherst ADR Class (via video) – Guest Lecture on Labor-Management Mediation
February 2-3| Foundry United Methodist Church (DC) – Organizational Development Retreat Facilitator
January 22-24 & February 12-14| Negotiation (SMU-TX) – Professor: Graduate Class for SMU Masters Program
2015
November 14| Georgetown University (DC) – Guest Speaker: “Managing Organizational Conflict”
November 12| – Webinar for Lagos Court of Arbitration: “Online Dispute Resolution for Legal Practitioners.”
November 2-6| Cyberweek (Werner Institute-Online) – Planning Committee/Discussion Leader: Online Dispute Resolution
October 26 – November 23| Online Dispute Resolution Certificate Course for the Moscow Center for Mediation and the Law
October 26 – December 19| Online Dispute Resolution (Dominican – Chicago) – Professor: Graduate Class for Dispute Resolution Masters Program
October 29-30| Administrative Law Conference (ABA-DC) – Presentation: Ombudsmanship
October 23-25 & February 12-14| International Dispute Resolution (SMU-TX) – Professor: Graduate Class for SMU Masters Program
October 16| School of Conflict Analysis and Resolution (GMU-Virginia) – Guest Speaker: Mediation Theory and Practice
October 12| Cultural Issues in Mediation (Warrenton) – Presentation: Mediation Training Coalition, LLC
October 7-10| Association for Conflict Resolution Conference (Reno) – October 7 Workshop: “Problem Solving for One (PS1): Conflict Coaching and ADR Innovations”
October 1| American Legal Institute-Continuing Legal Education [ALI-CLE] (DC) – Panelist: Railway Labor Act Issues
October – November| Центр медиации и права [Center for Mediation and Law, Moscow] (Russia) – Webinars on “Practical Technology Tools” for divorce and family mediators.
September 28| The University of Massachusetts Amherst (via web video) – Guest Speaker: “Online Dispute Resolution and Public Policy”
September 24-25| National Association of Railroad Referees (Chicago) – Panelist: Rail Arbitration Issues
September 20| Hamline University School of Law (via web video) – Guest Speaker: “Online Dispute Resolution and Arbitration”
September 7| Consumer Disputes: Will you Suffer or Benefit from the New Law? (London-Theatre Royal, Drury Lane) – Featured Speaker: “Consumer Disputes and Technology”
September 1| Release of Volume 2, 2015 Issue 1 of the International Journal of Online Dispute Resolution
August 24 – October 11| Creighton University (Omaha) – Online ODR Course.
August 5-6| Federal Dispute Resolution Conference (Phoenix) – Working With Teams at a Distance.
August 4| Publication of “Leveraging Technology in the Ombudsman Field: Current Practice and Future Possibilities,” Journal of the International Ombudsman Association (JIOA).
June 19| Irish ODR Conference (Dublin) – Keynote Address: “The New Frontier: Online Technology in Conflict Intervention”
June 4| ODR Forum (New York) – Panel Discussion: “Convergence Between ADR and ODR: Do the Ethics Coalesce?”
May 14| Central Virginia Mediation Network Conference – Presentation: “ODR Tools”
May 4 – June 21| Creighton University (Omaha) – Online ODR Course.
April 24-26 & May 8-10| Online Dispute Resolution (SMU-TX) – Professor: Graduate Class for SMU Masters Program
April 23| Norfolk Southern Railroad (Brosnan Forest, SC) – Training Demo: “Problem Solving for One – PS1”
April 19| George Mason University – Guest Lecture: “Culture, Conflict, and Diversity”
March 22| Georgetown Law Center – Guest Lecture: “Online Dispute Resolution Technology and ADR System Design”
March 15| Mediators Beyond Borders (Dallas) – Presentation: “Dangerous Technology – Changing the Way We Do Business.”
February| ABA Dispute Resolution Journal – Article: “Glimmers on the Horizon: Ethics and Technology”
February 27-29 and March 13-15| (Spring Term – Weekends) International Dispute Resolution – Professor: Graduate Class for SMU
February 13| ABA Labor & Employment Law Committee Midwinter Meeting (Rancho Mirage, CA) – Presentation: “What We Should Know About Ombuds”
February 9-13| UNCITRAL Working Group III (ODR) (NYC) – Delegate representing IBO
January 23| Texas Law Center (Austin) – CLE Presentation: “Technology, Mediation, and Ethics”
January 12 – March 1| Creighton University (Omaha) – Online ODR Course.
January 7-12| University of the Pacific, McGeorge Law School (Sacramento) – ODR Course
January| GPSolo Magazine – “Expand Your Practice with ODR Technology”
2014
November| ABA Dispute Resolution Journal, Fall 2014 – Article: “If an Eyebrow is Raised on the Internet, Will the Arbitrator See It?”
October 20 – December 14| Dominican University (Forest Park, IL) – Online ODR Course.
October 11| ACR 2014 Annual Conference (Cincinnati) – Panel Presentation: Creating Success in High Stakes Mediation.
October 10| ACR 2014 Annual Conference (Cincinnati) – Panel Presentation: Cross-Border Consumer Online Dispute Resolution: The Next Big Thing.
September| Negotiation – Professor: Graduate Class for SMU
August| ABA Practice Section – Article: “Technology and Mediation,” with Jeff Aresty ad Robin West
July| International Mediation Institute – Begin work as a member of the IMI Task Force on ODR
Spring Edition| ACResolution – Article: “Mediator Ethics and the Fourth Party”
June 16 – July 18| (Summer Term Term – Study Abroad) Conflict Engagement (Geneva, Switzerland) – Professor: Graduate Class for SMU
June 2-3| Canadian Council of Administrative Tribunals (Ottawa, Canada) 2014 Annual Conference – Plenary Speech: Technology and Online Hearings: ADR and Mediation.
June| International Journal of Online Dispute Resolution – Article: “Third Party Ethics in the Age of the Fourth Party”
May 22| Civil Mediation Council 2014 National Conference (Leeds, UK) – Plenary Presentation: Mediation and Technology.
May 21| Center for Australian, New Zealand and Pacific Studies, The Global Leadership Program, USA – Panel Presentation: Innovation in Government.
April 29| Skills for Justice: Dispute Resolution for the Nation (Hosted by the Welsh Government) 2014 (Cardiff, Wales) – Plenary Presentation: ODR Techniques in the Workplace.
April 8 – June 14| (May Term – Tuesday Evenings) Online Dispute Resolution – Professor: Graduate Class for SMU
April 7 – June 13| (May Term – Monday Evenings) Negotiation – Professor: Graduate Class for SMU
April 4| ABA Section of Dispute Resolution (Miami) 2014 Annual Conference – Panel Presentation: How the Fourth Party Affects Mediation Ethics.
April 3| ABA Section of Dispute Resolution (Miami) 2014 Annual Conference – Panel Presentation: Building an Online Justice System.
March 12-14| ABA Labor and Employment Law Section, Railway Labor Act Committee (Coronado, CA) – Plenary Presentation: Evolutionary Ethics
March 7-9 and March 21-23| (Spring Term – Weekends) International Dispute Resolution – Professor: Graduate Class for SMU
January 21 – March 28| (Spring Term – Monday Evenings) Negotiation – Professor: Graduate Class for SMU
January 3-6| Online Dispute Resolution (University of the Pacific – Sacramento) – Professor: Graduate Class for McGeorge School of Law
2013
January 17-18 | Basic Mediation Practice (Cornell University – Ithaca, NY) – Visiting instructor for a student mediation training program
January-February | Online Dispute Resolution (Creighton-Omaha) – Professor (Online): Graduate Class for Creighton Masters Program
February | “The Impact of Technology on the Ethics of Mediation” – Ongoing preparation of an article for the ADR Commercial Law Journal (Nepal)
February-May | ODR Ombudsman Assessment (Office of the Ombudsman, United Nations Funds and Programmes) – Needs and Implementation Assessment for UN Ombudsman
February 9 | 2013 ADR Faculty of Northern California Conference (University of California Hastings College of the Law, San Francisco) – Keynote Address: “Teaching ADR/ODR Online”
February 26 | George Mason University (Fairfax, VA) – Guest Speaker: E-Commerce
February-March | International Dispute Resolution (SMU-TX) – Professor: Graduate Class for SMU Masters Program
March 13-15 | ABA Railway and Airline Labor Law Committee Midwinter Meeting – Presentation: “Comments from the NMB Chief of Staff”
March 24 | Georgetown Law Center (DC) – Presenter: Online Dispute Resolution and ADR Systems Design
April | ABA Section of Dispute Resolution Conference (Chicago) – Presenter: Web-Based Interdisciplinary Dispute Resolution Environment (WIDRE)
April | ABA Section of Dispute Resolution Conference (Chicago) – Presenter: Building an Online Justice System: ODR and the Courts
April | ABA Section of Dispute Resolution Conference (Chicago) – Presenter: How Collaborative Technology Can Improve Your Mediation Practice
April 16 | ADR HUB Webinar – Presenter: Technology and Mediator Ethics
May | United Nations Funds & Programmes Ombudsman Office (NYC) – Recommendations for an Online Ombudsman Platform for the Funds and Programmes
May 13 | World Summit on the Information Society (Geneva) – Presenter: ODR Beyond E-Commerce
May 20-24 | UNCITRAL – United Nations Commission on International Trade Law (NYC) – Delegate (IBO and NCTDR) to UNCITRAL Working Group III – ODR
June | The Conflict Environment in Israel and Palestine (SMU-TX) – Professor: Graduate Class for SMU Masters Program
June 15 | New England Association for Conflict Resolution (Sturbridge) – Master Class: Tech Tools You Can Use Now
July 8-11 | World Justice Forum IV (The Hague) – Invited Delegate
July 22 | Association of Labor Relations Agencies (DC) – Presenter: Technology That Can Change the Labor Relations Dispute Resolution World
August – October | Online Dispute Resolution (Dominican-Chicago) – Professor (Online): Graduate Class for Dominican Masters Program
August – October | Online Dispute Resolution (Creighton-Omaha) – Professor (Online): Graduate Class for Creighton Masters Program
September| Online Dispute Resolution (SMU-TX) – Professor: Graduate Class for SMU Masters Program
October 4 | Fordham University ADR Ethics Symposium (NYC) – Presenter: ADR Ethics in a Changing World
October 9-11 | Association for Conflict Resolution (Minneapolis) – Presenter: CyberEthics: The Impact of Technology on Mediator Ethics
October 9-11 | Association for Conflict Resolution (Minneapolis) – Presenter: Creating Success in High Stakes Mediation: Tricks of the Trade for Mediators of High Impact, High Stress Cases of All Types
October 11 | Conferinta “Legea 115/2012” – Rezolvarea Disputelor Online (ODR – Online Dispute Resolution) – “Opportunities for the Future” (Romania) – Featured Speaker: “ODR in B2B and B2C Contexts”
October-November | Integrating Dispute Resolution Theories (SMU-TX) – Professor: Graduate Class for SMU Masters Program
October 23 | SMU Dedman IMPACT Symposium (Dallas) – Presenter: The Nature of Compromise
November 4-8 | Cyberweek (Online) – Guest Speaker: Web radio interview regarding the International Journal of Online Dispute Resolution
November 18-22 | UNCITRAL – United Nations Commission on International Trade Law (Vienna) – Delegate (IBO and NCTDR) to UNCITRAL Working Group III – ODR