Principal in Holistic Solutions, Inc. (HSI), and Fourth Party Solutions Corp. (4PS) // Member, Board of Directors, InternetBar.Org (IBO) // Fellow of the National Center for Technology and Dispute Resolution // Adjunct member of the graduate faculty in dispute resolution at Dominican University, McGeorge Law School of the University of the Pacific, and Southern Methodist University // Member, Editorial Board, Conflict Resolution Quarterly // Editor-In-Chief, The International Journal of Online Dispute Resolution // Vice President, Board of Directors, Northern Virginia Mediation Service (NVMS) // Chief of Staff, National Mediation Board // Member, Self-Represented Litigants Committee of the Virginia Supreme Court's Access to Justice Commission.